Refund & Privacy Policy– UrbanClad

Refund & Privacy Policy

Refund policy:

We appreciate your approach to getting in touch with us for any inconvenience caused. We make sure to the greatest degree that we get better with time every time we serve you. Despite that, if you feel any case of refund is required you first need to tick the refund policy checklist to get that approved.
● Refunds are claimable only within 3 days post delivery.
● Make sure the labels and tags aren’t pulled apart.
● Perfumed clothes aren’t claimable to refund.
● Washed products will not be refunded.
● If you tend to find any product delivered in defective condition or has physical damage, it can be claimable only within 24hrs of receipt.
● You can reach out to the UrbanClad support team through the website in case of receipt of the damaged or defective product. A member or support team will go through the same and will get to you back to you within 24 hours of receipt of the product and entertain your queries.
● The product specifications are super descriptive, therefore the case of the false fitting isn’t entertained for a refund.
● If the damage is caused by you, you will not be considered for a refund.
Hand in Hand UrbanClad will work with you and for you to deliver the best product yet amazing customer service every time. Because you make us fortunate enough to do so.

Privacy Policy

We are subject to change our privacy policy at any time without notice. You need to periodically keep yourself in touch with us to review the changes made. When visiting the website you bound yourself to the terms and conditions of the website via a privacy policy. Access the website only if you agree to it.
• Name
• Email address
• Credit card information
• Business address
• Telephone number
• Shipping address
• Billing address
This information is collected and registered with us with your consent truly. And we use it for either advertising purposes or better customer optimization. We are in the process of continually improving the product offerings. Therefore we collect and analyse demographic details and profile data about our users' activity on our Website. We use this data to tailor your experience at our website and protect you and us from errors, fraud and other criminal activities.
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you are explicitly opt out.
By offering your information you are accessing all the website content and collection by this privacy policy, including but not limited to Your consent for sharing your information as per this privacy policy.

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